Show the whole News content in the Mail
A
Anil
We have workers with no Confluence access. When they get a mail with the news digests (e.g. about new or leaving co-workers), they can't open the news to read more about it or view pictures in the article. There should be an option to show the whole contect of the news articles in the generated mail, so they dont need Confluence access. Including pictures, of course.
Thanks and best regards,
Anil
Angela Gaida
Anil thanks for your suggestion. I have a question though: How do workers receive the emails in the first place? As far as I am aware of, they are being sent to Confluence users, so the recipients should always be people with access to the system.
A
Anil
Angela Gaida: They do have a Windows account with a mail address and are also in distribution groups. Their Accounts are also synced to Confluence Users. The mail account is syncing with their smartphone (mostly construction workers). So they read mails, but can‘t click on confluence links in the mail. So they should see the whole content of the news, without clicking on the link or „Read More...“ You get me? :-)
Angela Gaida
Anil: ah, okay, I see now. Thanks for explaining :)
Let's see what other customers / users think. The Linchpin News Digest originally was built to raise usage of the system, to regularly draw people into Confluence by giving them news teasers.
Delivering complete news would do the exact opposite. So I'm not sure what to think about it and would like to wait and see if this is a common use case we should address.